More Frequently Asked Questions

For Sleep and Recovery, we offer Rescue, PowerNap, FlowState, and DeepSleep. The beauty of NuCalm is that it fits seamlessly into your unique lifestyle and daily routine. Whether you're a busy professional, a student juggling classes, or a parent on the go, NuCalm is there to support you, wherever and whenever you need it most.

The best time to NuCalm depends on your individual needs and goals. Morning Rescue or PowerNap sessions can jumpstart your day, while afternoon sessions can serve as a natural alternative to caffeine. In as little as 20 minutes, NuCalm can help reduce anxiety and quiet your mind.

Focus and Ignite are perfect for mental clarity and peak performance, but avoid using them within 3 hours of bedtime.

For best results, aim for at least 3-4 Rescue sessions per week, with a minimum of 20 minutes per session. Like exercise or nutrition, consistent use of NuCalm brings lasting benefits, helping your body recalibrate and manage stress effectively.

With regular use, your sessions will naturally become shorter as your nervous system becomes more balanced and resilient to stress.

NuCalm often provides a profound sense of calm, clarity, and emotional resilience. Regular users report sustained benefits, including better focus, reduced stress, and improved physical recovery.

NuCalm also supports deeper and more restful sleep, promoting oxygen-rich blood flow to the brain's cognition centers.

For Sleep and Recovery, Rescue, PowerNap, and FlowState tracks range between 20 minutes and 2 hours. You can listen as long as needed, and early sessions may be longer due to accumulated stress and sleep imbalances.

For Focus and Ignite, the tracks range from 13 to 16 minutes and can be looped. Stop listening to Ignite if it makes you feel overly energized, similar to the effect of caffeine.

NuCalm can be used just about anywhere, including beds, airplane seats, office chairs, or even while walking. For Sleep and Recovery, Rescue, PowerNap, and FlowState are best used in relaxed, reclined positions.

Focus and Ignite are more active and can be used while walking, doing chores, or working at your desk.

Yes, DeepSleep is designed for bedtime listening. By playing DeepSleep through a bedroom speaker, you can guide yourself into deep, restful sleep.

For Rescue, PowerNap, FlowState, and DeepSleep, reclining or lying down is ideal. For Focus and Ignite, you can listen while seated upright or even while doing tasks like walking or working.

NuCalm’s music is composed to complement the neuroacoustic software. The tracks are layered with environmental sounds and tuned to specific frequencies (432Hz or 528Hz) to create a soothing experience. However, it’s the underlying science that delivers the real benefits.

NuCalm works with any headphones, but high-quality headphones with a wide frequency range deliver the best results. For noisy environments like airports, noise-canceling headphones can enhance the experience.

Yes, NuCalm can improve sleep quality and reset your body’s natural rhythm after crossing time zones. Use Rescue on the plane and DeepSleep daily before and after travel to combat jet lag.

NuCalm has an outstanding safety record, with over 2.3 million sessions conducted without any adverse events. Instead of side effects, users often report increased energy, improved sleep, and better focus.

Yes, NuCalm is safe for individuals of all ages, from pregnancy to end of life. Even those with pre-existing health conditions can safely use NuCalm.

NuCalm is the only patented neuroacoustic software designed to balance the autonomic nervous system consistently and predictably. Unlike binaural beats, which are static, NuCalm uses dynamic algorithms and frequencies that continuously engage the brain, preventing resistance and ensuring long-term effectiveness.

No, each NuCalm subscription is for one license per subscriber. If you try to use the NuCalm app on two different devices at the same time, the app will not work.

Any Apple iOS smart device running on OS 10 or above and any Android smart device running OS 8 or above is compatible with the NuCalm app.

Yes! If you don’t want to use Wi-Fi every time you use NuCalm, or for airplane travel, you can download NuCalm tracks to your phone for offline play. Open the NuCalm mobile app, press and hold the track name or track time within a product, then click on ‘Download for offline play’. Ensure you have a strong Wi-Fi signal during the downloading process, as the neuroacoustic software files are very large.

Each disc lasts 2-4 hours. Once you remove the disc, it is “dead,” and cannot be reused. However, many people keep the disc on for the remainder of the day/night to obtain ongoing calming effects.

No, the disc cannot be reused. However, you can keep the disc on after your Rescue, PowerNap, or FlowState session for the remainder of the day. Many people wear the disc to sleep, and it may help improve sleep quality. Remember to store unused discs in the anti-static (Faraday) bag that they come in.

Yes! If you have a friend or family member struggling with sleep issues or dealing with anxiety, you can purchase the gift of NuCalm for anyone. Gift cards can be purchased at the NuCalm Store.

Please go to your account portal, and on the left side under "Manage Subscription," click on "Login Methods." In this section, you can change your email address, password, or add a social login such as Google or Apple.

Canceling your NuCalm membership is easy and hassle-free. You can cancel at any time directly from your online member portal. If you decide NuCalm isn't for you during your 7-day free trial, cancel before the trial ends, and you won’t be charged.

Yes! We ship anywhere in the world, and have been doing so since 2009.

All sales are final. NuCalm is software. Once you purchase a subscription and download the app, it cannot be returned. However, you can cancel your subscription at any time if it no longer fits into your lifestyle.