Support & Help Center

Can't remember or want to reset your password? Here is how you can reset it from the mobile app or the website.

Learn how to change your shipping address

Personalized usage stats are not currently available, but we do plan to add a stats screen in the future.

Learn how to cancel your subscription

Learn how to change your payment method in your account portal.

Learn how to upgrade or downgrade your NuCalm subscription.

Deletion, removal, and retention of information

Learn how to change your login email address.

Learn how to share NuCalm with your friends and family.

Learn how to track your shipment.

No, NuCalm does not interact with medication.

Learn how to download the NuCalm mobile app.

Learn how NuCalm affects your heart rate and HRV.

Learn how we measure NuCalm streaks.

Learn how NuCalm is different.

Yes, NuCalm is safe for individuals of all ages, from pregnancy to end of life.

The NuCalm app can be used on iPhone, iPads, and iPods with OS 12 and above and on Android versions of 5.0 or higher with a minimum API level of 21.

NuCalm is very safe, and everyone can use NuCalm, including those who are pregnant/nursing, have a pacemaker, get migraines, and children.

Instead of side effects, users often report increased energy, improved sleep, and better focus.

Learn what headphones and speakers we recommend for NuCalm.

Learn about what kind of music you will be listening to with NuCalm.

All sales are final, and we do not accept returns

NuCalm works with people with hearing loss, implants, and aids.

You cannot pause or stop a track because by doing so it would interrupt your brain wave entrainment and thus session experience

Learn about different NuCalm daily habits.

Learn how to use NuCalm while traveling

Learn how to use NuCalm

Learn how cumulative use of NuCalm helps

Learn about how often you should use NuCalm

Learn what to expect after using NuCalm.

Learn which headphones and/or speakers you should use with NuCalm

Learn about the Chakra balancing NuCalm tracks.

Learn about the 6 different NuCalm products.

Learn which position to use NuCalm in

Learn about your natural endpoint

Learn what to keep the volume at when NuCalming

Learn where to use NuCalm

Learn how to share your app logs with our team

Learn how to find a specific NuCalm track

Learn how to stop getting interruptions during NuCalm

Learn how to use NuCalm offline

Learn what to do when your products are locked

Learn what to do if you are having trouble logging in

Learn what to do if you are not receiving the verification email

Learn how to troubleshoot the app.

Yes, we ship internationally

Learn how to buy a gift card

Learn about the different NuCalm subscription plans

Learn what comes with your NuCalm purchase

Learn about our 7-day FREE Trial

Learn about the return and refund policy

Learn how to use KwikState

Learn how to subscribe to KwikState Powered by NuCalm

Learn about KwikState Powered by NuCalm

Learn how to send your 5 Free EDGE Annual Gifts

Learn about the ingredients in the Relax cream

Learn about the NuCalm cream

Learn why the Biosignal Processing Discs are kept in Faraday bags