What's included with my NuCalm?
With your NuCalm, you will receive:
- Access to the NuCalm neuroacoustic software library via the NuCalm mobile app
- 10, 20 or 30 NuCalm discs per month (depending on your subscription) with Faraday cage storage bag
- A premium NuCalm eye mask
- A NuCalm zipper carrying case
Do I need special headphones for NuCalm?
You can use any headphones to listen to the NuCalm neuroacoustic software – even AirPods or any other good quality earbuds.
We do recommend good quality headphones or earbuds to ensure the headphones are delivering as much of the broad range of frequencies as possible.
If you are NuCalming in a louder environment, such as an airport or airplane, we recommend over ear or noise-cancelling headphones.
What kind of music will I be listening to?
The NuCalm neuroacoustic software is layered with musical schematics that are specifically created and engineered to complement the pacing effects of the underlying physics and mathematical models.
How long can I wear the NuCalm Biosignal Processing Disc?
Each disc has approximately 2-4 hours of “energy.” Once you remove the disc, it is “dead,” and cannot be reused. Many people do keep the disc on for the remainder of the day/night to obtain the residual calming effects of the disc.
Is the NuCalm Biosignal Processing Disc reusable?
The disc cannot be reused. However, you can keep the disc on after your NuCalm session for the remainder of the day. Many people wear the disc to sleep; if you struggle with sleep, then wearing the disc to sleep can help provide better sleep. Remember to keep unused discs stored in the Faraday cage bag that they come in.
The NuCalm App
Can I log into and use the NuCalm app on multiple devices?
Each NuCalm purchase is for one device license.
What devices are compatible with the NuCalm app?
Any Apple iOS smart device running on OS 10 or above and any Android smart device running OS 8 or above is compatible with the NuCalm app.
Is there a NuCalm family plan?
Can I use NuCalm offline?
Yes! To download a track to your phone for offline play, press and hold a time stamp within a journey, then click on 'Download for offline play'.
Is NuCalm safe for everyone?
NuCalm is very safe, and there are no contraindications for NuCalm.
Individuals with claustrophobia may not feel comfortable wearing the light-blocking eye mask. We recommend keeping your eyes uncovered if you feel uneasy with the eye mask on.
People of any age can use NuCalm.
Are there any side effects of NuCalm?
With over a million NuCalm surgical uses worldwide, there has not been a single reported adverse event – no one has reported a serious negative event related to a NuCalm session.
Most people experience positive side effects, such as increased energy, improved sleep quality and an overall reduction in stress.
Can I still take prescription medication with NuCalm?
Yes. The natural components of NuCalm won’t interact with your medication. Unless explicitly told to avoid NuCalm, there is no concern.
Orders & Account Information
Can I purchase NuCalm as a gift?
Yes! You can purchase NuCalm gift cards on the NuCalm store.
How can I change my account email?
Please email email@example.com to update the email address associated with your account.
Does NuCalm ship internationally?
Yes! You can ship NuCalm to anywhere in the world.
What is NuCalm's return policy?
All sales are final.